Privacy Statement

This Privacy Statement explains our practices, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information, by the WowMax Movies Pvt.Ltd. family of companies ("WowMax Movies Pvt.Ltd.") in connection with the WowMax Movies Pvt.Ltd. service.

Contacting Us

If you have general questions about your account or how to contact customer service for assistance, please visit our online help center at help.WowMax Movies Pvt.Ltd..com. Your data controller depends on your country of membership, and will be listed in your membership or payment confirmation email. For questions specifically about this Privacy Statement, or our use of your personal information, cookies or similar technologies, please contact our Data Protection Officer/Privacy Office by email at privacy@WowMax Movies Pvt.Ltd..com. Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.

Collection of Information

We receive and store information about you such as:

• Information you provide to us:

We collect information you provide to us on which includes: your name, email address, address or postal code, payment method(s), and telephone number. In certain countries, we collect a government identification number for purposes such as billing and tax compliance. We collect this information in a number of ways, including when you enter it while using our service, interact with our customer service, or participate in surveys or marketing promotions; information when you choose to provide ratings, taste preferences, account settings (including preferences set in the "Account" section of our website), or otherwise provide information to us through our service or elsewhere.

• Information we collect automatically:

We collect information about you and your use of our service, your interactions with us and our advertising, as well as information regarding your network, network devices , and your computer or other WowMax Movies Pvt.Ltd. capable devices you might use to access our service (such as gaming systems, smart TVs, mobile devices, set top boxes, and other streaming media devices).This information includes:

• your activity on the WowMax Movies Pvt.Ltd. service, such as title selections, shows you have watched, and search queries;
• your interactions with our emails and texts, and with our messages through push and online messaging channels;
• details of your interactions with our customer service, such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings;
• device IDs or other unique identifiers, including for your network devices, and devices that are WowMax Movies Pvt.Ltd. capable on your Wi-Fi network;
• resettable device identifiers (also known as advertising identifiers), such as those on mobile devices, tablets, and streaming media devices that include such identifiers (see the "Cookies and Internet Advertising" section below for more information);
• device and software characteristics (such as type and configuration), connection information including type (wifi, cellular), statistics on page views, referring source (for example, referral URLs), IP address (which may tell us your general location), browser and standard web server log information;
• information collected via the use of cookies, web beacons and other technologies, including ad data (such as information on the availability and delivery of ads, the site URL, as well as the date and time). (See our "Cookies and Internet Advertising" section for more details.)

Information from partners

We collect information from other companies with whom you have a relationship (“Partners”). These Partners might include (depending on what services you use): your TV or internet service provider, or other streaming media device providers who make our service available on their device; mobile phone carriers or other companies who provide services to you and collect payment for the WowMax Movies Pvt.Ltd. service for distribution to us or provide pre-paid promotions for the WowMax Movies Pvt.Ltd. service; and voice assistant platform providers who enable interaction with our service through voice commands. The information Partners provide us varies depending on the nature of the Partner services, and may include:

• search queries and commands applicable to WowMax Movies Pvt.Ltd. that you make through Partner devices or voice assistant platforms;
• service activation information such as your email address or other contact information;
• IP addresses, device IDs or other unique identifiers, as well as associated pre-paid promotion, billing and user interface information, that support user authentication, the WowMax Movies Pvt.Ltd. service registration experience, Partner payment processing, and the presentation of WowMax Movies Pvt.Ltd. content to you through portions of the Partner user interface.
• Information from other sources: We also obtain information from other sources. We protect this information according to the practices described in this Privacy Statement, plus any additional restrictions imposed by the source of the data. These sources vary over time, but could include:
• service providers that help us determine a location based on your IP address in order to customize our service and for other uses consistent with this Privacy Statement;
• security service providers who provide us with information to secure our systems, prevent fraud and help us protect the security of WowMax Movies Pvt.Ltd. accounts;
• payment service providers who provide us with payment or balance information, or updates to that information, based on their relationship with you;
• online and offline data providers, from which we obtain aggregated demographic, interest based and online advertising related data;
• publicly-available sources such as publicly available posts on social media platforms and information available through public databases associating IP addresses with internet service providers (ISPs).

Use of Information

We use information to provide, analyze, administer, enhance and personalize our services and marketing efforts, to manage member referrals, to process your registration, your orders and your payments, and to communicate with you on these and other topics. For example, we use determine your general geographic location, provide localized content, provide you with customized and personalized viewing recommendations such information to: for movies and TV shows we think will be of interest to you, determine your ISP to support network troubleshooting for you (we also use aggregated ISP information for operational and business purposes), and help us quickly and efficiently respond to inquiries and requests; coordinate with Partners on making the WowMax Movies Pvt.Ltd. service available to members and providing information to non members about the availability of the WowMax Movies Pvt.Ltd. service, based on the specific relationship you have with the

Partners

As described above, you may have a relationship with one orï‚· more of our Partners, in which case we may share certain information with them in order to coordinate with them on providing the WowMax Movies Pvt.Ltd. service to members and providing information about the availability of the WowMax Movies Pvt.Ltd. service. For example, depending on what Partner services you use, we may share information: ï‚· in order to facilitate Partner pre-paid promotions or collection of payment for the WowMax Movies Pvt.Ltd. service for distribution to us; ï‚· with Partners who operate voice assistant platforms that allow you to interact with our service using voice commands; ï‚· so that content and features available in the WowMax Movies Pvt.Ltd. service can be suggested to you in the Partners user interface. For members, these suggestions are part of the WowMax Movies Pvt.Ltd. service and may include customized and personalized viewing recommendations. ï‚· Promotional offers: We may offer joint promotions or programs that, inï‚· order for your participation, will require us to share your information with third parties. In fulfilling these types of promotions, we may share your name and other information in connection with fulfilling the incentive. Please note that these third parties are responsible for their own privacy ï‚·practices. Protection of WowMax Movies Pvt.Ltd. and others: WowMax Movies Pvt.Ltd. and its Service Providers mayï‚· disclose and otherwise use your personal and other information where we or they reasonably believe such disclosure is needed to (a) satisfy any applicable law, regulation, legal process, or governmental request, (b) enforce applicable terms of use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address illegal or suspected illegal activities (including payment fraud), security or technical issues, or (d) protect against harm to the rights, property or safety of WowMax Movies Pvt.Ltd., its users or the public, as required or permitted by law.

• Business transfers: In connection with any reorganization, restructuring, merger or sale, or other transfer of assets, we will transfer information,
• including personal information, provided that the receiving party agrees to respect your personal information in a manner that is consistent with our Whenever in the course of sharing information we transfer personal
• Privacy Statement. information to countries outside of the European Economic Area and other regions with comprehensive data protection laws, we will ensure that the information is transferred in accordance with this Privacy Statement and as certain portions of our service may contain a tool which gives you the option
• permitted by the applicable laws on data protection.

You may also choose to disclose your information in the following ways:
to share information by email, text message and social or other sharing

• applications, using the clients and applications on your smart device; Social plugins and social applications are operated by the social networks
• social plugins and similar technologies allow you to share information.
• themselves, and are subject to their terms of use and privacy policies.

“Remember me” function

For ease of access to your account, you can use the "Remember me on this device" function when you log in to the website. This function uses technology that enables us to provide direct account access and to help administer the WowMax Movies Pvt.Ltd. service without requiring reentry of any password or other user identification when your browser.

• revisits the service. Giving others access to your account: If you share or otherwise allow
• others to have access to your account, they will be able to see shows you have watched, ratings, and account information (including your email address or other information in the "Account" area of our website). This remains true even if you use our profiles feature. You might have the option to use seamless account login through the WowMax Movies Pvt.Ltd. mobile app, which enables login to the WowMax Movies Pvt.Ltd. app on smart TVs, set top boxes, and other streaming media devices on the Wi-Fi network to which you are connected. If you use that feature, those devices will remain signed into your account
• unless you later log out of those devices.

Profiles

Profiles allow users to have a distinct, personalized WowMax Movies Pvt.Ltd. experience, built around the movies and shows of interest to them, as well as separate watch histories. Please note that profiles are available to everyone who uses your WowMax Movies Pvt.Ltd. account, so that anyone with access to your WowMax Movies Pvt.Ltd. account can navigate to and use, edit or delete profiles. You should explain this to others with access to your account, and if you do not wish them to use or change your profile, be sure to let them know. Profile users may be offered the opportunity to add an email address, phone number or other information to the profile and will be provided with notice of collection and use at the time such information is requested (the Profile Privacy Notice applies (help.WowMax Movies Pvt.Ltd..com/legal/profileprivacy)). Removing device access to your WowMax Movies Pvt.Ltd. account:
To remove access to your WowMax Movies Pvt.Ltd. account from your devices:

1. visit the "Account" section of our website, choose "Sign out of all devices," and follow the instructions to deactivate your devices (note, deactivation may not occur immediately)
2. delete your WowMax Movies Pvt.Ltd. settings from your device (steps vary by device and the option is not available on all devices). Where possible, users of public or shared devices should log out at the completion of each visit. If you sell or return a computer or WowMax Movies Pvt.Ltd. ready device, you should log out and deactivate the device before doing so. If you do not maintain the security of your password or device, or fail to log out or deactivate your device, subsequent users may be able to access your account, including your personal Your Choices information Email and Text Messages. If you no longer want to receive certain communications from us via email or text message, simply access the "Communications Settings" option in the "Account" section of our website and uncheck those items to unsubscribe. Alternatively, click the "unsubscribe" link in the email or reply STOP (or as otherwise instructed) to the text message. Please note that you cannot unsubscribe from service-related correspondence from us, such as messages relating to your account transactions.

Push Notifications

You can choose to receive mobile push notifications from WowMax Movies Pvt.Ltd.. On some device operating systems, you will be automatically enrolled in the notifications. If you subsequently decide you no longer wish to receive these notifications, you can use your mobile device's settings functionality to turn them off. We also offer push notifications on certain web browsers. If you agree to receive those notifications and subsequently decide you no longer wish to receive these notifications, you can use your browser’s settings to turn them off. WhatsApp. If you have enabled WhatsApp messages in connection with your WowMax Movies Pvt.Ltd. account or profile and no longer wish to receive them, you can use your WhatsApp app settings to block them.

Interest-Based Ads. Interest-based ads are online ads that are tailored to your likely interests based on your use of various apps and websites across the Internet. If you are using a browser, then cookies and web beacons can be used to collect information to help determine your likely interests. If you are using a mobile device, tablet, or streaming media device that includes a resettable device identifier, then that identifier can be used to help determine your likely interests. For your choices about interestbased ads from WowMax Movies Pvt.Ltd., please see the "Cookies and Internet Advertising" section (below).

Matched Identifier Communications. Some third party sites and apps allow us to reach our users with online promotions about our titles and services by sending a privacy protective identifier to the third party.

A privacy protective identifier means we convert the original information (such as an email address or phone number) into a value to keep the original information from being revealed.

The third party compares the privacy protective identifier to identifiers in its database and there will be a match only if you have used the same identifier (such as an email address) with WowMax Movies Pvt.Ltd. and the third party. If there is a match, WowMax Movies Pvt.Ltd. can then choose whether or not to send a given promotional communication to you on that third party site or app, and can optimize and better measure the effectiveness of online advertising. You can opt out in the “Marketing Communications” section of the “Account” section of our website. Your Information and Rights You can request access to your personal information, or correct or update out-of-date or inaccurate personal information we hold about you.

You may also request that we delete personal information that we hold about you. When you visit the "Account" portion of our website, where you have the ability to access and update a broad range of information about your account, including your contact information, your WowMax Movies Pvt.Ltd. payment information, and various related information about your account (such as the content you have viewed and rated).

You must be signed in to access the "Account" section. If you are the account owner, to download a copy of your personal information go to: www.WowMax Movies Pvt.Ltd..com/account/getmyinfo (you must be signed in to access the "Account" section), and follow the instructions.

For other requests, or if you have a question regarding our privacy practices, please contact our Data Protection Officer/Privacy Office at privacy@WowMax Movies Pvt.Ltd..com.

For more information about how to access your information, including our verification process, please reference this help article: help.WowMax Movies Pvt.Ltd..com/node/ For information about deletion, removal and retention of information, please reference this help article: help.WowMax Movies Pvt.Ltd..com/node/. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.